1. An item that is 'dead on arrival' must be notified to us via email within 30 days of receipt of the item, for the item to be replaced.

2. In the event of the buyer wishing to return an item to us, postage costs are born by the sender and Returns Authorisation must have been granted in writing or by email. The process will usually involve the buyer contacting the manufacturer of the product, it is therefore the buyers responsibility to register the product with the manufacturer on purchase.

3. We do not accept liability for any return costs or responsibility for returns that are lost in transit. You should ensure that the item is adequately packaged for return and insured. Items that are damaged in transit to us are not our responsibility so please insure the item. We highly recommended using the Royal Mail's special delivery service.

4. The covering warranty is from date of purchase and is from the manufacturer, this does not include consumable items such as ink, batteries etc... The warranty will be limited to the warranty conditions of the manufacturer.

5. All items purchased are used at your own risk and we reserve the right to amend or add to these Terms and Conditions without prior notice.

6. We do not own Google, PayPal, Royal Mail or any other delivery contractor and have no control over their actions, we cannot be held responsible for your accounts held with them and you should contact each one directly for assistance.